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How to Search for Tickets in Mobile App

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When searching for tickets in the mobile app, there are two options to use:

  • Search option
  • Filter option

Searching for tickets using the search option

To use the search option, follow the given steps:

  1. Open the Mobile application and click the search box at the top of the ticket list page.
  2. Type the ticket ID or any search text in the search box.

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Searching for tickets using the filter option

Tickets can be filtered by brand, category, and status. To search for a ticket using the filter option, follow the given steps:

  1. Click the filter icon located in the right corner of the search box.
  2. Choose multiple options for brand, category, and status to apply filters.

image.png

Note: The search text and ticket ID will also consider the selected filters.

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