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How to Search for Tickets in Mobile App
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When searching for tickets in the mobile app, there are two options to use:
- Search option
- Filter option
Searching for tickets using the search option
To use the search option, follow the given steps:
- Open the Mobile application and click the search box at the top of the ticket list page.
- Type the ticket ID or any search text in the search box.
Searching for tickets using the filter option
Tickets can be filtered by brand, category, and status. To search for a ticket using the filter option, follow the given steps:
- Click the filter icon located in the right corner of the search box.
- Choose multiple options for brand, category, and status to apply filters.
Note: The search text and ticket ID will also consider the selected filters.