How to Download and Install BoldDesk Mobile App
BoldDesk supports mobile applications for agents on Android, iOS, and tablet devices. However, there is no dedicated mobile application for customers or end-users. Instead, the Customer/End User Portal is fully accessible through a mobile-responsive web portal, ensuring a seamless experience across different devices.
Check out this video tutorial.
You can create your own app using the BoldDesk REST API. We are happy to provide the necessary API details; however, please note that we are unable to assist with the app development or maintenance process.
For more information, you can refer to the REST API documentation here: BoldDesk API.
How to download and install the mobile application
To download and install the app:
- Go to the Android Play store or iOS App store and search for the BoldDesk app.
- Tap on Install.
- Open the app and enter your BoldDesk account URL.
- Access the application by entering your email address and password or utilize alternative login methods such as the Google and Microsoft login systems.
Note the following before downloading the mobile app:
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Mobile app system prerequisites
Prior to downloading and installing the application, it is advisable to review the prerequisites. -
Supported OS
The following are the supported OS
- iOS: iOS 13 or later
- Android: Android 10.0 or later
- Supported languages
Currently, the application is exclusively accessible in the English language.
To find the app, click on the following link.
