How to Add an External Website Link/Custom Tab to the Customer Portal

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Using the custom JavaScript option, you can seamlessly add your website link as a new custom tab within the BoldDesk customer portal.

To do so, go to Admin > Customer Portal > Customization and paste the following custom JS code.

Custom JS code

var myWebsite = document.createElement('a');

   myWebsite.classList.add("ticket-support", "cursor-pointer", "ellipsis", "no-wrap", "font-500", "ml-3");
   myWebsite.target = '_blank';
   myWebsite.style.paddingLeft = '10px'; 
   myWebsite.href='https://www.bolddesk.com';
   myWebsite.innerText = 'My Website';

   document.querySelector('.header-title').appendChild(myWebsite);

Note: The above URL and website name are just examples. You can replace them with your website URL and name.