Effortlessly Generate Knowledge Base Articles with AI

This feature allows you to generate knowledge base articles effortlessly. Just enter your topic, and the AI will produce detailed and accurate content, helping you to quickly and easily build your support resources.

How to Use the AI-Powered KB Article Generator

1. Navigate to the KB Create Article Page: Locate the 'Generate Using AI’ button at the top of the title box.

2. Open the AI Popup: Click the button to open a popup window.
3. Input Your Key Points: Type your key points or ideas into the provided text box.
4. Generate the Article: Click ‘Generate’ to allow the AI to create a detailed knowledge base article.
5. Review and Edit: If necessary, make corrections in the text box and click ‘Regenerate’ to refine the content.
6. Insert and Publish: Use the ‘Insert’ option to update both the KB title and body with the generated content. Once satisfied, you can publish your article.
   And just like that, in a matter of seconds, your knowledge base article will be ready.