Category

Manually Verifying an Unverified Contact

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For manually checking the verification status, open a contact profile of the user and click Verify Manually. This option will not be visible if a contact is already verified, blocked, or deleted.

Verify Manually Option

Alternatively, you can use the Verify Manually option in the Contact List view action menu.

Verify_manually.png

After verifying the contact manually, history will be logged, and the tag will change to verified status.

Verification_history_page.png

Note: To perform this action, agent must have permission to Create or Edit Contact.

Create_or_edit_contact_permission.png

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