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Analytics & Reports

Analyze your data with reports and dashboards.
Scheduled Reports
An Overview About Reports and Dashboards Available in BoldDesk
How to Use Advanced Filters and Save as Views in Reports to Further Drill Down Data
Overview About Worklog Report
Overview About Support Monitoring Dashboard
Overview About Support Traffic Dashboard
Overview About SLA Dashboard
Overview About Customer Satisfaction Report
Overview About Ticket Conversation Report
Overview of the Agent Performance Dashboard
Overview of Contact Performance Dashboard
Overview About Ticket Metrics Report
Overview About Activity Dashboard
Overview About Knowledge Base Dashboard
An Overview of Support Traffic Chat Dashboard
An Overview of Support Monitoring Chat Dashboard
How to Create and Manage Custom Widget?
How to Create and Manage Custom Dashboard
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