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Working with Activities

Learn about different types of activities - Tasks, Calls, and Meetings to boost agent productivity.
How to Use Activities to Improve Your Teamwork and Efficiency
How to Create, View, Edit, and Delete Task Activity
How to Create, View, Edit, and Delete a Call Activity
How to Create, View, Edit, and Delete Meeting Activity
How to Link an Activity or Task to a Ticket
How to Unlink an Activity from a Ticket
Activities in Contact Profile
Adding a Comment to an Activity
Deleting a Comment from an Activity
How to Share an Activity Link with a User
How to Link a User to an Activity
How to Unlink a User from an Activity
Sorting Activity
How to Use Filters in Activity Module to Refine Your Search
How to Add Watchers to an Activity and Use @mention Support
How to Save Activity Filters as Views
Logging Time Spent on a Activity
Activity Module Permissions in BoldDesk
How to Edit Activity Comment
How to Change the Activity Layout View
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