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Tickets
Knowledge Base
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Create Ticket
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Getting Started
Working with Tickets
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Knowledge Base
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Administration & Configuration
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Managing Agents
Live Chat Widget
Embeddable Web Widgets and Forms
Configuring Settings
Mapping or updating site custom Domain or URL
Customer Satisfaction Surveys (CSAT)
Setting up Multilingual Portal
Customization
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General
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Administration & Configuration
Customization
Customizing a customer portal and widgets/web forms using custom JavaScript (JS) and Cascading Style Sheets (CSS).
How to Restrict Ticket Creation in Customer Portal
How to Modify the "Knowledge Base" Title Text in the Customer Portal
How to Add an External Website Link/Custom Tab to the Customer Portal
Make Phone Number Field Mandatory in Web Form & Widget
How to Add Third Party Scripts to the Customer Portal?
How to Increase the Length of the Description Field in the Web Forms and Web Widgets
How to Hide Priority Field in Customer Portal
How to Hide a Profile Tab in the Customer Portal
How to Change the Tab Name of the Customer Portal
How to Change the Contact Support Link in the Knowledge Base
How to Rename the Subject and Description Fields on the Customer Portal Ticket Creation Page
How to Restrict Editing of Subject and Description in the Customer Portal
How to Hide the Export Button in the Customer Portal
How to Hide the Login Option in the Customer Portal
How to Rename and Customize Contact Forms in Web Widgets
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