Knowledge Base
Tickets
Create Ticket
Login
Create Ticket
Tickets
Knowledge Base
Login
Create Ticket
Recently viewed articles
All Categories
No results found
Category / Section
Configuring Settings
This section shows how administrators can manage and personalise various helpdesk portal settings.
How to Configure General Help Desk Settings
How to Change Organization-wide Default Ticket Preference
How to Configure Customer Portal Settings
How to Customize Agent Portal Settings
How to allow an end user to download an attachment without having to login
How to Transfer the Ownership of an Account to Another Agent
Configuring the CC Field Settings
How to Enforce Agents to Log Time for Tickets by Making WorkLog Preferences Mandatory
How to Limit Access to BoldDesk's Agent and Customer Portals Using IP Restrictions
Enabling Two-Factor Authentication (2FA) for Agents in BoldDesk
How to Apply Dark Mode theme in the Customer Portal
How to allow anonymous users to submit tickets?
How to Change the Background Image of the Customer Portal Login Page
No articles or sections found
...
1
2
3
4
5
6
7
8
9
10
...
1 of 1 pages
(13 items)