BoldDesk Security Overview

Syncfusion takes your privacy, data, and security as our highest priority. Below is an overview of BoldDesk’s security and compliance measures. You can find more detailed information in the links provided.

• SOC 2 Type 2 Certified: BoldDesk is SOC 2 Type 2 certified, demonstrating our commitment to industry-standard security, availability, and confidentiality practices.
• GDPR Compliance: BoldDesk follows GDPR regulations to ensure proper handling and protection of personal data.
• Data Encryption: All customer data is encrypted both at rest and in transit using industry-standard encryption protocols.
• Access Control: We employ strict access control measures, including multifactor authentication and role-based permissions, to safeguard sensitive data.
• Third-Party Sub-Processors: We use trusted third-party sub-processors to help process, store, and secure information. Details about these sub-processors are available on our website.
• Data Processing Amendment (DPA): A comprehensive DPA is available for customers who require it.
• Secure Payment Processing: All payment transactions are securely handled by Stripe, a PCI-compliant payment processor responsible for encrypting and processing credit card information.

For more detailed information, please visit our Security page: https://www.bolddesk.com/legal/security

If you need additional information, please contact your sales representative.