Creating Ticket with Attachment using Rest API in Power Automate

In this article, you can find a guide on how to create a ticket with an attachment using the Rest API in Power Automate.

Flow summary

Input File Content

Declare and set data type to the variable

Upload File Using API

Payload Json Format

{
 "$content-type": "multipart/form-data",
 "$multipart": [
   {
     "body": "**File-Content_in_Bytes**",
     "headers": {
       "Content-Disposition": "form-data; name=\"uploadFiles\"; filename= **File_name**"
     }
   }
 ]
} 

Parse the upload request’s result (body)

Schema

{
   "type": "object",
   "properties": {
       "token": {
           "type": "string"
       },
       "url": {
           "type": "string"
       }
   }
}

Set attachment Token

Create Ticket