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Creating Ticket with Attachment using Rest API in Power Automate

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In this article, you can find a guide on how to create a ticket with an attachment using the Rest API in Power Automate.

Flow summary

Summary.png

Input File Content

File_Input.png

Declare and set data type to the variable

Declaration_var.png

Upload File Using API

Payload Json Format

{
 "$content-type": "multipart/form-data",
 "$multipart": [
   {
     "body": "**File-Content_in_Bytes**",
     "headers": {
       "Content-Disposition": "form-data; name=\"uploadFiles\"; filename= **File_name**"
     }
   }
 ]
} 

Uploadfile.png

Parse the upload request’s result (body)

Schema

{
   "type": "object",
   "properties": {
       "token": {
           "type": "string"
       },
       "url": {
           "type": "string"
       }
   }
}

Parse_Json.png

Set attachment Token

Set_token.png

Create Ticket

Create_Ticket.png

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