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How to Test BoldDesk Webhooks Using Request Catcher

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The Request Catcher sets up a subdomain for testing your application. It forwards all sent requests from any path on the subdomain directly to your browser in real time.

  1. Navigate to the request catcher page.

  2. Enter your domain name or any name as shown in the screenshot below and click Get started.

Get_Started.png

  1. Copy the URL which is highlighted in the following screenshot.

Copy_URL.png

  1. Paste the URL in the webhook’s Destination URL section.

Paste_Destination.png

Note: Ensure you receive the payload in the request catcher page when your configured event is completed.

The following is a sample of a payload that is logged when a ticket’s property is updated.

Sample_Payload.png

If you still have issues, contact us via our support portal or email at support@bolddesk.com.

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