How to Update Billing and Shipping Address in BoldDesk
As an account administrator, you can update your billing name, billing address, and shipping address on the Billing Details page to ensure invoices and receipts reflect accurate information.
- When you update your billing information, future invoices will use the updated address.
- Previous invoices will remain unchanged.
How to Provide Billing and Shipping Address
Provide billing and shipping details in the following format:
- Name
- Address Line 1
- Address Line 2
- City
- State
- Country
- Zip Code
Steps to Update Billing Address
-
Navigate to Admin → Billing and Subscription.
-
In Billing Address details, click Change.
-
Edit the billing address fields and click Update.
-
A confirmation message will appear once the update is successful.
Steps to Update Shipping Address
-
In the Shipping Address section, click Change.
-
Edit the details and click Update.
Frequently Asked Questions (FAQs)
Q1: Will previous invoices reflect the new address?
No, previous invoices remain unchanged.
Q2: Can I update both billing and shipping addresses?
Yes, you can update both from the Billing and Subscription page.
Q3: Do I need admin rights to make changes?
Yes, only account administrators can update billing and shipping details.
