How to Map Brands and Groups with a Instagram Account in BoldDesk

BoldDesk enables easy mapping of accounts with specific brands and groups, improving organizational structure and communication efficiency. It also allows you to link each Instagram account to a specific brand and group for seamless brand-to-account mapping.

Mapping a brand and group

Follow the given steps to add a brand and group with an Instagram account:

1. Click Admin > Chat > Instagram > Manage
   
   

   
   
   

2. Click Add Account
   
   

   
   
   

3. Select the specific brand from the dropdown

4. Click Next to continue the linking process of the Instagram account.
   
   

   
   
   

Editing a brand and group

Follow the given steps to edit a brand and group mapping with an Instagram account:

1. Click Admin> Chat> Instagram> Manage
   
   

   
   
   

2. Click Edit
   
   

   
   
   

3. Select the brand that has to be changed from the dropdown

4. Click Next to continue the linking process of the Instagram account.