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How to Map Brands and Groups with a Instagram Account in BoldDesk

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BoldDesk enables easy mapping of accounts with specific brands and groups, improving organizational structure and communication efficiency. It also allows you to link each Instagram account to a specific brand and group for seamless brand-to-account mapping.

Mapping a brand and group

Follow the given steps to add a brand and group with an Instagram account:

  1. Click Admin > Chat > Instagram > Manage

    Manage_Instagram_Account.png

  2. Click Add Account

    Add_Instagram_account.png

  3. Select the specific brand from the dropdown

  4. Click Next to continue the linking process of the Instagram account.

    Brand_Group_Mapping.png

Refer to this article to learn more about how to manage an Instagram account.

Editing a brand and group

Follow the given steps to edit a brand and group mapping with an Instagram account:

  1. Click Admin> Chat> Instagram> Manage

    Manage_Instagram_Account.png

  2. Click Edit

    Edit_Instagram_Account.png

  3. Select the brand that has to be changed from the dropdown

  4. Click Next to continue the linking process of the Instagram account.

    Edit_Brand_Group_Mapping.png

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