How to Activate or Deactivate a Telegram Account in BoldDesk

How to activate a Telegram account in BoldDesk

Follow the given steps to activate the Telegram account in BoldDesk:

1. Click Admin > Chat > Telegram > Manage.
2. Navigate to the Inactive account list column.
3. From the account list, click the kebab icon (⋮) and select Activate.
   
   
4. Click the Yes, Activate button in the confirmation dialog to activate the Telegram account.
   
   

How to deactivate a Telegram account in BoldDesk

Follow the given steps to deactivate the Telegram account in BoldDesk:

1. Click Admin > Chat > Telegram > Manage.
2. Navigate to the Active account list column.
3. From the account list, click the kebab icon (⋮) and select Deactivate.
   
   
4. Click the Yes, Deactivate button in the confirmation dialog to deactivate the Telegram account.