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How to Activate or Deactivate a Telegram Account in BoldDesk

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How to activate a Telegram account in BoldDesk

Follow the given steps to activate the Telegram account in BoldDesk:

  1. Click Admin > Chat > Telegram > Manage.
  2. Navigate to the Inactive account list column.
  3. From the account list, click the kebab icon (⋮) and select Activate.
    Telegram account activate.png
  4. Click the Yes, Activate button in the confirmation dialog to activate the Telegram account.
    Telegram account activate confirmation.png

How to deactivate a Telegram account in BoldDesk

Follow the given steps to deactivate the Telegram account in BoldDesk:

  1. Click Admin > Chat > Telegram > Manage.
  2. Navigate to the Active account list column.
  3. From the account list, click the kebab icon (⋮) and select Deactivate.
    Telegram account deactivate.png
  4. Click the Yes, Deactivate button in the confirmation dialog to deactivate the Telegram account.
    Telegram account deactivate confirmation.png
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