Set Up Business Hours for Shift Schedules Across Two Days
For businesses that operate according to the working hours of another country, accurate shift tracking is critical especially when shifts span across two calendar days in the local time zone. BoldDesk addresses this challenge by allowing you to configure the time zone based on the country you operate in or support, ensuring that shift records align with the correct calendar day.
Adjusting Time Zones for Accurate Shift Management
When employee shifts extend past midnight in your local time zone, it can lead to reporting discrepancies. By configuring the appropriate time zone in BoldDesk, you ensure that shifts are recorded within a single workday in the target country’s time zone. This helps maintain consistency in reporting and simplifies workforce management.
Example Configuration
Consider an Indian company that operates on U.S. Eastern Time. A shift scheduled from 6:30 PM to 3:30 AM IST spans two calendar days locally.
By setting the time zone to (UTC-05:00) Eastern Time (US & Canada) in BoldDesk, the same shift is recorded as 9:00 AM to 6:00 PM ET, falling entirely within a single calendar day.
By configuring the correct time zone, businesses can efficiently manage shift schedules without disruptions.
