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Auto-Refresh for Ticket List Pages

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To easily view all your tickets with the auto-refresh feature, we recommend using the Ticket List Page. You can create and save custom views to display tickets based on your preferred filters.

How Auto-Refresh Works

The system proactively checks for new tickets in the current view every 7 minutes. If any are detected:

  • You’ll receive a gentle prompt encouraging you to refresh.
  • A manual refresh is required to load new emails into the list.
  • This ensures you stay updated effortlessly while maintaining full control over when to refresh.
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