Articles in this section
Category / Section

How to Adjust Agent and purchase the Offer Account

Published: Apr 21, 2025

When your Offers subscription expires, we kindly request that you purchase a plan to keep your subscription active. To continue your subscription, please follow the steps below:

  1. Go to the Admin Center page.
  2. Click the Billing and Subscription option to open the billing and subscription portal.
    admin-portal-bolddesk-subscription-module-payment.png
  3. On the active subscription page, click the Continue Subscription option. The change plan dialog will be shown.
    image.png
  4. Select the desired plan and click Continue to choose the billing cycle.
    image.png
  5. Select the desired billing cycle and adjust the required agent count click Continue.
    image.png
  6. Review the details of the payment card, selected plan, and the total amount due today. If you have a valid promotional code, you may enter it and click Update.
    image.png

Note:

  • Plan, agent downgrades, and billing cycle changes will be reflected in the next billing date.

Related Articles

How to Upgrade or Downgrade an Active Plan

Was this article useful?
Like
Dislike
Help us improve this page
Please provide feedback or comments
Comments (0)
Please  to leave a comment
Access denied
Access denied