How to Set Up WhatsApp in Gupshup

To configure WhatsApp within the Gupshup platform, it is necessary to first establish an app within Gupshup.

Guidelines for Creating an App on Gupshup

1. Navigate to the Gupshup Site.
2. After logging into Gupshup, click on WhatsApp under the Dashboard.
3. Click on Create App.
   
   
4. Enter the App Name and click on Submit.
5. After creating your app, click on Go Live option in your app.
   
   
6. Select New phone number, click on Continue.
7. Select Country, Click Proceed.
8. Enter the required details, Click Next.
9. Verify the entered details, then click Confirm.
10. Click on Continue with Facebook, to create WhatsApp Business Account.
11. Create a business portfolio or select an existing one if available. Click Next to proceed.
    
    
12. Select to Create a WhatsApp Business account & WhatsApp Business profile or select an existing one if available. Click Next to proceed.
    
    
13. If you are trying to Create a new WhatsApp business profile, enter the WhatsApp Business account & display name and select the category and click on Next.
14. Add your number and click on Next. After verifying the number, click on Continue to complete the setup.
    
    
15. After completing the setup process, proceed to the My Wallet section and ensure that you add credits. This will enable you to send or receive messages for the phone numbers linked to your Gupshup WhatsApp Business account.

See Also

• WhatsApp Onboarding Guide in Gupshup