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How to Prevent/disallow Indexing Using `robots.txt`
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To prevent search engines from indexing your site, you can update the robots.txt file by adding the following lines:
#
# robots.txt
#
User-agent: *
Disallow: /
To modify the robots.txt file:
- Go to Admin.
- Navigate to Customer Portal > Knowledge Base > SEO.
- Edit the
robots.txtcontent as needed. Additional information can be found in this article: How to Edit Robots.txt Content
Note: The robots.txt file can be edited only after a custom domain is mapped to disallow the indexing.
Portals using the default BoldDesk domain cannot be indexed and do not support editing the robots.txt file.
