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How to Contact BoldDesk Support

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For any assistance with BoldDesk, our support team is accessible through multiple convenient channels. We encourage you to reach out via the communication channel that best aligns with your requirements.

Email Support

For email communication, you can reach out to BoldDesk Support at:
support@bolddesk.com

Feel free to send your queries or concerns to this address. You can also use this method to submit a support ticket directly via email.

Live Chat & Contact Form

For real-time assistance, use the Live Chat feature available on our website:
🔗 https://www.bolddesk.com

Alternatively, you can submit your queries through our Contact Form here:
🔗 https://www.bolddesk.com/contact-us

Submit a Support Ticket

You can create a ticket directly through the BoldDesk support portal:
🔗 https://support.bolddesk.com

To access the portal, you need to log in using one of the following account types:

  • Syncfusion Account
  • Google Account
  • Microsoft Account

Steps to Submit a Ticket:

  1. Visit the BoldDesk Support site and click on the Login button.

    HelpSite.png

  2. Click on Login with Syncfusion, or choose your preferred login method.

    LoginPage.png

  3. If you already have a Syncfusion account, enter your credentials and sign in. If not, click Sign Up to create a new account.

    SignUpPage.png

  4. On the signup page, you can:
    • Sign up using your Google account
    • Sign up using your Microsoft account
    • Or, fill in the form to register a Syncfusion account manually

    RegisterPage.png

  5. After successful registration, repeat Steps 1 and 2 to log in. Once logged in, you can create and submit your support ticket.

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