Error When Accessing the Subscription App: “Oops, an error has occurred”

If you encounter the following error while trying to access the BoldDesk Subscription App:

Oops, an error has occurred.
An error occurred while processing your request. Please try again later.

This typically indicates a temporary issue with the subscription service or a problem with your account session.

What You Can Do

1. Refresh the Page
   Sometimes, a simple refresh can resolve temporary glitches.

2. Clear Browser Cache and Cookies
   Cached data may interfere with the app. Try clearing your browser’s cache and cookies, then reload the page.

3. Try a Different Browser or Incognito Mode
   This helps rule out browser-specific issues or extensions that may be interfering.

4. Wait and Retry Later
   If the issue is due to a temporary server problem, it may resolve itself shortly.

5. Contact Support
   If the error persists, please contact our support team at support.bolddesk.com or send an email to support@bolddesk.com for assistance. Include your portal URL and a screenshot of the error if possible.