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How to Access Active, Spam, and Deleted Tickets via API
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How to Get Active Tickets Using the List API
If you need to access active tickets, use the following API:
- Get Active Ticket API -Use this endpoint to fetch tickets categorized as active.
Note:
- The Ticket List API is designed to return only active tickets.
- Tickets marked as spam or deleted are not included in this list.
How to Retrieve Spam Tickets
If you need to access tickets marked as spam, use the following API:
- Get Spam Tickets API - Use this endpoint to fetch tickets categorized as spam.
How to Retrieve Deleted (Soft Deleted) Tickets
If you need to access tickets that have been soft deleted, use the following API:
- Get Deleted Tickets API - Use this endpoint to retrieve tickets that have been soft deleted.
