Managing Agent Limits for Startups and Non-Profits

BoldDesk offers dedicated programs for startups and non-profit organizations under its Momentum Plan, providing essential help desk features at no cost. The plan includes 10 free agents by default, making it ideal for small, growing teams.

Requesting Additional Agents

If your organization needs more than the default 10 agents, BoldDesk offers flexible options:

1. Custom Plans: Contact BoldDesk to create a plan tailored to your team’s size and specific needs.
2. Agent-Based Pricing: Add extra agents to your subscription at a pro-rated annual cost.
3. Upgrade Options: Consider upgrading to higher tiers like Enterprise, which also includes 10 agents by default and offers advanced features and scalability.

How to Adjust Agent Count

To modify the agent, count in your current subscription plan:

1. Navigate to your Subscription Settings.
2. Follow the step-by-step guide provided in this article
3. Confirm any pricing changes before finalizing.

Related Article

How to Adjust Agent and purchase the Offer Account
How to Add New Agents in the Agent portal
How to increase/decrease agents count in current subscription plan?