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Adding a Comment to an Activity

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To add a comment to an activity, follow the given steps:

  1. Click the Activities module and select the activity to which you need to add a comment.
  2. Add a comment to the comment section and click Update. While adding a comment to an activity, you can change the status if required.

Comment.png

Activity Comment.png

When the activity creator is a logged-in user and the activity status is either ‘Waiting for the Customer’ or ‘On Hold’, the update button will automatically set the status to ‘Open’. However, the user can change the status if needed.

On Hold.png

The updated comments will be listed below the Comments tab.

Update Comment.png

When you comment on an activity or reply to an activity comment, you will not receive email notifications regarding the changes you have made.

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