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How to View Approval Details

Published: May 12, 2023

In order to view an approval request in a ticket, follow the steps below:

  1. Open any ticket with an approval request and navigate to the Approvals tab.
    image.png

    The request detail page will appear.
    image.png
  2. To collapse the request page, click the arrow icon as shown in the following image.
    image.png

    Once clicked, the following page will be displayed.
    image.png
  3. To copy the request link, click the Link Copied icon as illustrated in the following image.
    image.png
  4. Click the Reject or Approve button to decline or accept the request.
    image.png
  5. Click the Add Approver or Cancel Request button to add an approver or cancel a request, respectively.
    image.png
  6. To cancel or remove an approver, click the icon as shown below.
    image.png
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