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How to Create a Ticket in the Customer Portal

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To create a ticket in the customer portal, follow the given steps:

  1. Find and click the Create Ticket button at the upper right corner in the customer portal.

Create Ticket Option in the customer portal.png

Note: The URL https://{{YourDomain}}/support/tickets/create directs users to the Create Ticket page.

  1. Enter the Subject, Description, and other required fields in the pop-up window.

Create Ticket Page in Customer Portal.png

  1. After filling in the required fields, click the Create button, which will direct you to the ticket detail page.

Ticket Details Page in customer portal.png

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