Category / Section
How to Create a Ticket in the Customer Portal
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To create a ticket in the customer portal, follow the given steps:
- Find and click the Create Ticket button at the upper right corner in the customer portal.
Note: The URL https://{{YourDomain}}/support/tickets/create directs users to the Create Ticket page.
- Enter the Subject, Description, and other required fields in the pop-up window.
- After filling in the required fields, click the Create button, which will direct you to the ticket detail page.
