How to Reorder an Article
This article will show you how to reorder an article in your portal. You can use this option to promote new articles, update old articles, or reorganize articles. You can only reorder articles within the same section.
You can reorder articles using any of the following options:
- Move to Top
- Move to Bottom
- Move to Position
- Drag and Drop
Reordering an Article
- Navigate to KB Module
- Go to Manage Article and select the ‘Category or Section’ where you want to rearrange the articles, then click on it.
- A list of ‘Sections/Articles’ is displayed on the right side of the Manage Article, above which there is a Reorder option for reordering the articles.
The reorder option will be accessible, based on the Article Sorting option for the category being set to Position. Refer this article to edit category sorting option to position, if you are not able to see reorder option.
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Click the Reorder option, to order an article as follows:
a) Move an article to the desired position using Drag and Drop option.
b) Move an article to top, bottom and a specific position using the below shown options:
When clicking Move to Position option, a dialog box appears as shown below, where you can specify the position and click Move.
For more information, please refer to the following GIF, which demonstrates how to reorder the KB articles.
To learn more about creating and managing articles, refer to this article.
