How to configure IMAP in Zoho mail
IMAP (Internet Message Access Protocol) is an email retrieval and storage protocol that synchronizes with servers and maintains the status of messages across multiple email clients.
Enable IMAP access
To enable IMAP access for your email account:
- Login to Zoho Mail and go to Settings.
- Go to Mail Accounts and click on the primary email address listed under Mail Accounts.
- Under the IMAP section, enable the IMAP Access checkbox. Refer to the below screenshot.
- You can also activate the Auto-Expunge Emails and Include Archived Emails checkboxes, and configure the Folder Settings.
- Scroll down and click on Save.
Zoho Mail IMAP Server details
You can set up your Zoho Mail account on any standard IMAP client using the configuration details provided below.
- Incoming Server Settings (Personal users with an email address, username@zoho.com):
Incoming Server Name: imap.zoho.in
Port: 993
Require SSL: Yes
Username: username@zoho.com
- Incoming Server Settings (Organization users with a domain-based email address, you@yourdomain.com):
Incoming Server Name: imappro.zoho.in
Port: 993
Require SSL: Yes
Username: you@yourdomain.com
Troubleshoot IMAP Configuration
Unable to log in from IMAP clients
If you have activated Two-Factor Authentication for your account, you’ll need to generate and use the Application-specific Password within your IMAP client.
If you are a Federated Sign In user (Using Sign in using Google Apps/ Gmail/ Facebook etc), you might not have an exclusive password in Zoho for your email account and so you will be required to generate a password for your account. You cannot ‘Sign In’ using your external account for POP/ IMAP/ Active Sync.
IMAP access
Ensure that IMAP Access is enabled for your account, before configuring IMAP in the other email clients. Refer to this section for instructions.
For Organization users, verify with your administrator if IMAP Access is allowed based on the organization’s email policies.
SAML login accounts
For organizations utilizing SAML authentication, users must generate and utilize the Application Specific Password to configure Zoho Mail as an IMAP account in other email clients.
Note:
The IMAP Access feature will not be available for newly signed-up users (Free plan). Refer here for more details.