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How to Manage Facebook Pages in BoldDesk

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BoldDesk empowers users to manage their Facebook pages efficiently. Therefore, users can perform various actions including seamless mapping of pages with specific brands and groups, adding, editing, deleting, activating, and deactivating their Facebook pages.

Edit a Facebook page in BoldDesk

Follow the given steps to edit a Facebook Page:

  1. Click Admin > Chat > Facebook > View Accounts > Manage.

  2. Click the Kebab icon (⁝) and select Edit to modify your Facebook page.

    Facebook Page Edit.png

  3. Modify the page details on the edit Facebook page.

Activate a Facebook page in BoldDesk

Follow the steps to activate a Facebook page:

  1. Click Admin > Chat > Facebook > View Accounts > Manage.

  2. Click the Inactive page list column.

  3. From the page list, click the Kebab icon (⁝) and select Activate.

    Facebook Page Activate.png

  4. Click the Yes, Activate button in the confirmation dialog to activate a Facebook page.

    Page_Activated.png

Deactivate a Facebook page in BoldDesk

Follow the given steps to deactivate a Facebook page:

  1. Click Admin > Chat > Facebook > View Accounts > Manage.

  2. Click the Active page list column.

  3. From the page list, click the Kebab icon (⁝) and select Deactivate.

    Facebook Page Deactivate.png

  4. Click the Yes, Deactivate button in the confirmation dialog to deactivate a Facebook page.

    Page_Deactivated.png

Delete a Facebook page in BoldDesk

Follow the given steps to delete a Facebook page:

  1. Click Admin > Chat > Facebook > View Accounts > Manage.

  2. From the page list, click the Kebab icon (⁝) and select Delete.

    Facebook Page Delete.png

  3. Click the Yes, Delete button in the confirmation dialog to delete a Facebook page.

    Page_Deleted.png

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