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How to Map Your Facebook Page Across Multiple Brands and Groups in BoldDesk

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BoldDesk facilitates seamless mapping of pages with specific brands and groups, enhancing organizational structure and communication efficiency.

It also enables the linking of each Facebook page to a specific brand and group, providing seamless brand-to-page mapping.

Mapping a brand and group

Follow the steps below to add a brand and group with a Facebook page.

  1. Click Admin > Chat > Facebook > Manage.

    Screenshot_2024-06-11_101632.png

  2. Click Add Page.

    Screenshot_2024-06-11_102418.png

  3. Select the specific Brand and Group from the dropdown list.

  4. Click Next to continue the linking process of the Facebook page.

    Screenshot 2024-07-24 175830.png

Editing a brand and group

Follow the steps below to edit the Brand and Group mapping for a Facebook page.

  1. Click Admin > Chat > Facebook > Manage.
    Screenshot_2024-06-11_101632.png
  2. Click Edit.
    Screenshot_2024-06-11_105331.png
  3. Select the brand you want to change from the dropdown menu.
  4. Click Next to continue the edit Facebook page process.
    Screenshot 2024-07-24 225252.png

Refer to this article to learn more about how to manage your Facebook page.

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