How to Modify the "Knowledge Base" Title Text in the Customer Portal

Published: Aug 07, 2024

You can change the text of the title “Knowledge Base” in the customer portal by pasting the following custom JS codes.
To do this, go to Admin > Customer Portal > Customization.

Custom JS code

Here are the custom JS codes.

(function () {
   var locale_code = orgSettingsList.IsMultiLanguageEnabled ? `${locale + "/"}` : ''
   var kb_ele_en_US = document.querySelectorAll(`a[href="/${locale_code}kb"] span[data-title], a[href="/${locale_code}kb"] .tab-text`)
   if (kb_ele_en_US.length > 0) {
       kb_ele_en_US.forEach((ele) => {
           ele.setAttribute('data-title', 'FAQs')
           ele.innerText = 'FAQs'
       })
   }
})(); 


(function () {
if (document.querySelector(`#mobile_kb_tab`)) {
   var kb_tab = document.querySelector(`#kb_tab`);
   kb_tab.innerText = 'FAQs';
}
if (document.querySelector(`#mobile_kb_tab`)){
 var mobile_kb_tab = document.querySelector(`#mobile_kb_tab`);
 mobile_kb_tab.innerText = 'FAQs';
 mobile_kb_tab.classList.add("mobile-view", "p-33");
}
})();