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How to Modify the "Knowledge Base" Title Text in the Customer Portal
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You can change the text of the title “Knowledge Base” in the customer portal by pasting the following custom JS codes.
To do this, go to Admin > Customer Portal > Customization.
Custom JS code
Here are the custom JS codes.
(function () {
var locale_code = orgSettingsList.IsMultiLanguageEnabled ? `${locale + "/"}` : ''
var kb_ele_en_US = document.querySelectorAll(`a[href="/${locale_code}kb"] span[data-title], a[href="/${locale_code}kb"] .tab-text`)
if (kb_ele_en_US.length > 0) {
kb_ele_en_US.forEach((ele) => {
ele.setAttribute('data-title', 'FAQs')
ele.innerText = 'FAQs'
})
}
})();
(function () {
if (document.querySelector(`#mobile_kb_tab`)) {
var kb_tab = document.querySelector(`#kb_tab`);
kb_tab.innerText = 'FAQs';
}
if (document.querySelector(`#mobile_kb_tab`)){
var mobile_kb_tab = document.querySelector(`#mobile_kb_tab`);
mobile_kb_tab.innerText = 'FAQs';
mobile_kb_tab.classList.add("mobile-view", "p-33");
}
})();
Pasting the custom JS codes
To learn where to paste the above custom JS codes, refer to this article.