Category / Section
How to Fix Captcha Invalid Issue When Switching Subdomains
1 min read
Updated:
Issue
When switching to a new subdomain, you may encounter issues where the CAPTCHA on your webform becomes invalid or fails to load correctly.
Cause
This typically occurs because the webform is still using the previous subdomain in its configuration, causing a mismatch that invalidates the CAPTCHA.
Resolution
To resolve this issue:
-
Check your webform URL settings:
Ensure that the current subdomain is correctly reflected in the webform configuration. -
Update the configuration:
Replace the old subdomain with the new one in your webform URL settings.
By updating your webform settings with the latest subdomain, the CAPTCHA should validate properly and function as expected.