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  2. Working with Tickets
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Cloning a Ticket

Updated: Jul 24, 2024

Agents can clone the tickets using the Clone Ticket option on the ticket details page. This option helps to duplicate a ticket quickly. Before cloning a ticket, properties can be changed if required.

Check out this video to learn how to clone a ticket.

Option for cloning a ticket can be found in Ticket Details page.

Clone Otion.png

Clone a Ticket Page.png

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