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How to hide or deactivate predefined system default ticket views
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The Ticket module for agents displays some predefined system views by default.
However, if you want to disable or hide predefined views, follow these steps.
- Go to Admin -> Ticket Views
- Select Ticket View which you want to hide or remove and click Deactivate.
Note: All Tickets view cannot be deactivated. Refer to this document for more information on ticket views.
