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How to Change the Contact Support Link in the Knowledge Base

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Using the custom JS option, you can add your website link to the knowledge base’s “Contact Support” section.

Contact_Suppport.png

To do so, go to Admin > Customer Portal > Customization > Custom JS and paste the following custom JS code.

Here is the custom JS code:

if(document.querySelector('#contact-support-container').querySelector('.contact-support-text')) {
   document.querySelector('#contact-support-container').querySelector('.contact-support-text').querySelector('a').href = "https://www.google.com";
}

You can replace the Google URL with your website URL.

Pasting the custom JS code

To learn where to paste the above custom JS code, refer to this article.

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  4. How to Add Third Party Scripts to the Customer Portal?
  5. How to Increase the Length of the Description Field in the Web Forms and Web Widgets
  6. How to Modify the “Knowledge Base” Title Text in the Customer Portal
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