How to Apply for the BoldDesk Non-Profit Program
Bolddesk offers a special program tailored for non-profit organizations, providing access to its powerful help desk solutions at a discounted rate. This guide walks you through the simple steps to apply and take advantage of the Bolddesk Non-Profit Program.
Eligibility Criteria for BoldDesk Non-profit Organization program:
- Be a legally registered non-profit organization.
- Have an annual operating budget of less than $10 million USD.
- Be recognized as a non-profit in its country of registration, adhering to that country’s eligibility criteria.
- Operate exclusively for charitable, educational, or social purposes and not for profit.
- Provide verification of non-profit status, such as proof of 501©(3) status or equivalent documentation.
- Ensure the nonprofit program is used solely to support its mission and not for commercial, personal, or political purposes.
- Agree to provide additional documentation or clarification if requested for verification.
Step-by-Step Application Guide
Follow the steps below.
1. Access the Non-Profit Program Page
Visit the official website of the non-profit program and click on Apply Now.
2. Fill Out the Application Form
Fill out the application form with accurate and detailed information. Use an official email address associated with your organization for registration.
Under the ‘Registry field’, enter the Registry Name in the application form. Enter the official name under which your non-profit organization is legally registered with the relevant government authority. This name should match exactly as it appears on your registration certificate or legal documentation.
3. Submit the Application
Review your application thoroughly before submitting it. Ensure all required details are provided without errors in your submission.
4. Monitor Confirmation and Follow-Up
After submission, keep track of any confirmation emails or notifications as our representative will reach out to address the application. You can follow up on the application through the mentioned ticket or reply to the follow-up email you receive upon submitting your request.
- By following these steps, your organization will have applied for the non-profit program. Please be patient, as our team will reply to your request within 24 hours of application.
- Kindly note that there is no option to add a custom domain in this offer. Additionally, there is no option to remove “Powered by BoldDesk” branding.
Managing Agent Limits for Non-Profits and Startups
BoldDesk offers dedicated programs for startups and non-profit organizations under its Enterprise Plan, providing essential help desk features at no cost. The plan includes 10 free agents by default, making it ideal for small, growing teams. For more information explore Managing Agent Limits for Startups and Non-Profits.
- Once you update your card and address details, payments will be automatically processed and charged to the card.
- BoldDesk does not support switching non-profit organizations from an annual subscription to a monthly billing cycle. This plan must retain the annual model, even when adding paid licenses.
- Additional agents can be billed on a pro-rated annual basis, but monthly billing is not available for this non-profit offer.
Frequently Asked Questions (FAQs)
Q1. Who is eligible for the BoldDesk Non-Profit Program?
Organizations legally registered as non-profits with a recognized government authority.
Q2. How long does it take to get approved?
You will typically receive a response within 24 hours of submitting your application.
Q3. Can I remove the BoldDesk branding?
No, the “Powered by BoldDesk” branding is mandatory under the non-profit plan.
Q4. Is monthly billing available for non-profits?
No, the non-profit plan supports annual billing only.
Q5. Is the AI Copilot included in the Non-profit Offer?
No, AI Copilot features are available as add-ons and require a separate purchase.
Q6. Does the Non-profit include free AI credits?
Yes, 1,000 one-time credits. However, additional AI Agent Credits are available as add-ons and require a separate purchase.
Q7. Is the non-profit offer available free for lifetime?
Yes. The non-profit offer is available free of charge for lifetime but it does not include HIPAA compliance.
