How to Apply for the BoldDesk Non-Profit Program
Bolddesk offers a special program tailored for non-profit organizations, providing access to its powerful help desk solutions at a discounted rate. This guide walks you through the simple steps to apply and take advantage of the Bolddesk Non-Profit Program.
Step-by-Step Application Guide
Follow the steps below.
1. Access the Non-Profit Program Page
Visit the official website of the non-profit program and click on Apply Now.
2. Fill Out the Application Form
Fill out the application form with accurate and detailed information. Use an official email address associated with your organization for registration.
Under the ‘Registry field’, enter the Registry Name in the application form. Enter the official name under which your non-profit organization is legally registered with the relevant government authority. This name should match exactly as it appears on your registration certificate or legal documentation.
3. Submit the Application
Review your application thoroughly before submitting it. Ensure all required details are provided without errors in your submission.
4. Monitor Confirmation and Follow-Up
After submission, keep track of any confirmation emails or notifications as our representative will reach out to address the application. You can follow up on the application through the mentioned ticket or reply to the follow-up email you receive upon submitting your request.
- By following these steps, your organization will have applied for the non-profit program. Please be patient, as our team will reply to your request within 24 hours of application.
- Kindly note that there is no option to add a custom domain in this offer. Additionally, there is no option to remove “Powered by BoldDesk” branding.
Managing Agent Limits for Non-Profits and Startups
BoldDesk offers dedicated programs for startups and non-profit organizations under its Momentum Plan, providing essential help desk features at no cost. The plan includes 10 free agents by default, making it ideal for small, growing teams.
Requesting Additional Agents
If your organization qualifies for the startup/non-profit program but needs more than the default 10 agents, BoldDesk offers flexible options where you can add extra agents to your subscription at a pro-rated annual cost. Similarly, you can upgrade to higher tiers like Enterprise, which offers advanced features and scalability.
How to Adjust Agent Count
To modify the agent count in your current subscription plan:
- Navigate to your Subscription Settings and follow the step-by-step guide provided in this article.
- Once your card and address details are updated, the payment will be automatically processed and charged to the card.
- BoldDesk does not support switching non-profit organizations from an annual subscription to a monthly billing cycle. This plan must retain the annual model, even when adding paid licenses.
- Additional agents can be billed on a pro-rated annual basis, but monthly billing is not available for this plan.
Frequently Asked Questions (FAQs)
Q. Who is eligible for the BoldDesk Non-Profit Program?
Organizations legally registered as non-profits with a recognized government authority.
Q. How long does it take to get approved?
You will typically receive a response within 24 hours of submitting your application.
Q. Can I remove the BoldDesk branding?
No, the “Powered by BoldDesk” branding is mandatory under the non-profit plan.
Q. Is monthly billing available for non-profits?
No, the non-profit plan supports annual billing only.
