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Automatic Sitemap Generation

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Sitemaps play a major role in search engine optimization. It’s mainly containing page URL of the website. This sitemaps file help search engines to crawl the pages more effectively and efficiently. In BoldDesk, a sitemap will be generated in XML format, and it will be generated automatically.

Sitemap in SEO settings:

  1. Navigate to Admin Module
  2. Click the Customer Portal option in Settings section.
  3. Select the Knowledge Base tab.
  4. Navigate to SEO section

SEO_Sitemap.png

  1. The Change Frequency section is used to know how often the page content will modified. You can choose following values

    • Always
    • Daily
    • Weekly
    • Monthly
    • Yearly
    • None

Change_frequency.png

  1. To view the sitemap content, click on the navigation option available on the right.

sitemap_navigation.png

How does the sitemap look?

The sitemap protocol format consists of XML tags. It has the following characteristics:

  1. < loc > - This tag contains the absolute URL, or the locator of the page.
  2. < lastmod > - This contains information about the page last modified date.
  3. < changefreq > - The URL for an XML sitemap is typically at the root of a domain

Sitemap_file.png

Sitemap generation which is available only for the custom domain mapped portals.

How to submit your sitemap to Google Search Console?

  • Sign in to your Google Search Console.
  • In the sidebar, select your website.
  • Then click on “Sitemaps” available under the “Index” section.
  • Add the sitemap URL generated through BoldDesk knowledge base software in the “Add a new sitemap” field.
  • Click Submit
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