REST API helps the third-party application to interact with the BoldDesk programmatically. It supports read, create, edit, and delete operations, usually in JSON format. Tickets, contacts, contact groups, and groups and fields among other items can be handled using the REST APIs.

To learn about how the BoldDesk API’s are secured click here.

To learn about how to generate API Key, click here.

To learn more about developer API, click here.