Installing and Configuring The Microsoft Entra ID
The Microsoft Entra ID is currently undergoing review, but it is accessible for use as it has been released.
Microsoft Entra ID, previously known as Azure Active Directory, is a cloud-driven identity and access management service that enables organizations to manage permissions and secure access to their confidential resources.
It supports user provisioning through the system for cross-domain identity management (SCIM) 2.0 protocol. SCIM is a standard protocol for managing user identities across different systems and applications.
This integration enables the automatic import of customer accounts into the BoldDesk application from Microsoft Entra ID. It also provides seamless synchronization for existing user profiles, ensuring that any updates to user data within Microsoft Entra ID are automatically reflected in BoldDesk.
Key Features
- Seamlessly synchronize users as both contacts and agents
- Effortlessly generate users within BoldDesk
- Instantly remove user access when no longer required
- Maintain synchronized user attributes between Microsoft Entra ID and BoldDesk
Please watch this video tutorial for further information.
Use the below articles to install and configure the Microsoft Entra ID
