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How to get a bot auth token

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How to set up a Telegram bot

The following are the steps for creating a Telegram bot and its API access token (auth token).

  1. Open the Telegram Messenger application and sign in or create a new account if you don’t have one.
  2. Enter @BotFather in the search bar and choose the official Telegram account with a blue verification mark, as shown in the below image.
    image.png

  3. Click Start to activate the BotFather bot. You will receive a list of commands to manage the bots.
    image.png

  4. Select or enter the /newbot command and click Send.
    image.png

  5. Enter a name for your bot, which will be visible in your visitor’s conversations.
  6. Then, enter a username for your bot. It must be unique and end with the word bot, allowing visitors to find and contact you easily.
    image.png

  7. After your bot has been created successfully, copy the provided API access token code for account configuration purposes.
    image.png

Note: To manage your bot, use the list of bot commands, which includes setting up the profile picture and description, among other things.

  1. Paste the copied API access token in the Add Account page to configure your account, then click Verify & Continue to finish the process.
    image.png

How to get a token for an existing Telegram bot

Follow these steps to obtain an API access token (auth token) for an existing Telegram bot:

  1. Go to the @BotFather bot and prompt the command /mybots. You will receive a list of the bots you have created.
    image.png
  2. Choose the bot for which you want to get the token.
  3. Click API Token to retrieve your bot token.
    image.png
  4. Copy the API access token (auth token) and paste it into the BoldDesk configuration page.
    image.png
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