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How to Create a BoldDesk Account
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Welcome to BoldDesk. To begin using BoldDesk, you should create an account. BoldDesk is offering a 15-day free trial without requiring a credit card. You can create your own BoldDesk account in less than a minute.
Check out this video tutorial for more details.
- To create an account, go to the BoldDesk pricing page to see a list of available plans and select a plan that meets your needs, or click the Try for free button in the BoldDesk Site menu from any page. You can change your plan at any time after creating your account.
- After clicking the Try For Free or Free Trial button, you will be directed to our sign-up page to choose the sign-up option, once you have selected your sign up option, you will receive a verification email.
- Go to your given email inbox and click the received verification link; this will create your BoldDesk account and take you to your new BoldDesk portal.
Your BoldDesk account is now ready for use, and you can begin building better customer relationships with our BoldDesk. Refer to this article to set up your BoldDesk site.
After creating your account, you will get two portals, as follows.
| Name of Portal | Description | URL |
|---|---|---|
| Customer Portal (Support Center) | This portal is for end-users (contacts) to raise support tickets by reporting issues, requesting help, and tracking progress. It improves communication between users and the support team. | yoursubdomain.bolddesk.com |
| Agent Portal | This portal is used by the support team (agents) to respond to tickets raised by customers. To access it, add “/agent” to the customer portal URL. | yoursubdomain.bolddesk.com/agent |
