Integrate BoldDesk on any Website for Seamless Ticketing
Easiest method is to include a link to your support portal in the menu of your website, directing users to the BoldDesk support portal site that you have established.
An example is visible on the BoldDesk website.
Using Embeddable Web forms or Web widgets
You can integrate BoldDesk on your website to raise tickets directly without having to login to BoldDesk portal. This can be achieved by embedding the web forms and widgets onto your website. Requesters will receive email notifications upon ticket creation and end users can follow up and reply to the tickets via email. Moreover, you also have the option to enable Knowledge base on the widget and webforms embedded refer to this article. There is also an option to include ticket fields in the widgets and webforms.
An example is visible on the BoldDesk website using web forms.
Note: Once you have copied the embed code, you can paste it to your website and manage the position and other settings as illustrated in this article.
