How to Add an External Website Link to the Customer Portal

Published:

You can include your website link in the BoldDesk customer portal using the custom JS option.

To do so, go to Admin > Customer Portal > Customization and paste the following custom JS code.

Custom JS code

var myWebsite = document.createElement('a');
myWebsite.classList.add("ticket-support", "cursor-pointer", "ellipsis", "no-wrap", "font-500", "ml-3");
myWebsite.target = '_blank';

myWebsite.href='https://www.bolddesk.com';
myWebsite.innerText = 'My Website';

document.querySelector('.header-title').appendChild(myWebsite);

Note: The above URL and website name are just examples. You can replace them with your website URL and name.