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How to Hide Priority Field in Customer Portal
Published:
You can hide the priority field in the customer portal using the custom JS option.
To do so, go to Admin > Customer Portal > Customization and paste the following custom JS code.
Custom JS code
setTimeout(hidePriority, 2000);
function hidePriority() {
if (document.querySelector('.priorityId')) {
document.querySelector('.priorityId').style.display = 'none';
}
}
Pasting the custom JS code
To learn where to paste the above custom JS code, refer to this article.