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How to Hide the Export Button in the Customer Portal

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You can hide the Export button in the Ticket tab of the Customer Portal by using a custom JS option. To achieve this, navigate to Admin> Customer Portal > Customization and paste the following custom JS code.

Custom JS code

let interval = setInterval(function () {
  var exportbtn = document.querySelector("#export_field"); 
  if (exportbtn) {
    exportbtn.style.setProperty("display", "none", "important"); 
      clearInterval(interval); 
  }
}, 100); 

Pasting the custom JS code

To learn where to paste the above custom JS codes, refer to this article

Before customization

image.png

After customization

image.png

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