How to Hide the Export Button in the Customer Portal

You can hide the Export button in the Ticket tab of the Customer Portal by using a custom JS option. To achieve this, navigate to Admin> Customer Portal > Customization and paste the following custom JS code.

Custom JS code

let interval = setInterval(function () {
  var exportbtn = document.querySelector("#export_field"); 
  if (exportbtn) {
    exportbtn.style.setProperty("display", "none", "important"); 
      clearInterval(interval); 
  }
}, 100); 

Pasting the custom JS code

To learn where to paste the above custom JS codes, refer to this article

Before customization

After customization

Related articles

• How to Restrict Agents and Contacts from Creating Tickets in Customer Portal
• How to Add Third Party Scripts to the Customer Portal