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How to Hide the Login Option in the Customer Portal
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You can hide the login option in the customer portal using the Custom CSS option.
To do so, go to Admin > Customer Portal > Customization and paste the following Custom CSS code.
Custom CSS code
#login-button, #mobile_login_tab, #mobile_ticket_tab, #ticket_tab, { display: none !important; }
Pasting the custom JS code
To learn where to paste the above custom JS code, refer to this article
Disabling the login option in the customer portal prevents agents from switching to the agent portal via the customer interface. Agents must instead access the customer portal directly using the agent domain. (Yourcompanydomain/agent)
For Example: If your company domain is ABCcorp, the agent login URL would be: https://abccorp.bolddesk.com/**agent**
