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How to Change Ticket Forms in Existing Tickets
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To modify the ticket form in an existing ticket, follow these steps:
- Navigate to the specific ticket you wish to modify.
- Locate the current ticket form associated with the ticket.
- Click on the option to edit or change the form.
- Choose the new ticket form you want to apply from the available options.
- Confirm and save your changes to update the ticket with the new form.
Please ensure you have the necessary edit permissions to modify ticket forms and verify that the new form is appropriate for the ticket context. To learn more about multiform, check this link.
