How to Approve or Reject an Approval Request

Published:

Follow the given steps to approve or reject an approval request:

Open a ticket where you should approve or reject an approval request and navigate to the Approvals.
Click the Approve button to open the Approve Request dialog box.
Post a comment by writing in the text box and then click Approve to grant approval to the request.
To open the Reject Request dialog box, click the Reject button.
You can post your comment and reject the approver by clicking the Reject button.

In the event of a rejected request, if you wish to seek approval once more, you will be required to generate a fresh approval request.

Was this article useful?

Dislike

Comments (0)