How to increase/decrease agents count in current subscription plan

You can add the number of agents in your current subscription plan through the following steps:

1. Go to Admin > Billing and Subscription
   

2. On the plan details, click Add Agents under the No. of agents.

3. Increase the agents count and click on Continue.

4. In the payment section click Update to complete the plan update.

After purchasing the agents, to add agent accounts to your BoldDesk account, please refer to this article.